Disclaimer

Disclaimer: Our natural face and body products are made with carefully selected natural ingredients to provide a gentle and nourishing experience for your skin. However, it is important to note that individual skin reactions may vary. We recommend performing a patch test before full application to ensure compatibility with your skin type. Additionally, while our products are formulated with natural ingredients, they are not intended to diagnose, treat, cure, or prevent any skin conditions. If you have specific skin concerns or conditions, we recommend consulting with a healthcare professional before incorporating our products into your skincare routine.

Incorrect and erroneous orders:

Please confirm your purchase before finalizing your order.
Due to health regulations, no products can be returned, replaced or exchanged and we do not issue refunds on orders placed incorrectly.

Also, please make sure you understand our product disclaimer that although our products are made from natural oils, products react differently to different skin types.
No exchanges or refunds will be granted as a result.
Ask your agent for the product warranty. It is also available on the last page of our catalogue.

When Pamperlang Skoonheid SA's packaging and manufacturing facility has made a mistake with your product (transport damage and loss by courier companies not included), please send a photo to your agent within 48 hours so that it can be communicated to head office.
Head office will then investigate the problem and whether a store credit will be granted to the customer to use during the next purchase.

Please note that once your package leaves our facility, it is in the care of the courier company. Although we take great care to package and secure your items to the best of our ability, we cannot be held liable for any damage or loss that occurs in transit. Any issues related to damage or mishandling should be addressed directly with the courier company.

Pamperlang Beauty SA